Project Management * Business
Process Analysis and Design * Marketing & eBusiness
Project Lead with over 18 years Information Systems,
specializing in Business Process Analysis and Design;
Cross-divisional coordination and collaborative approach to solutions
9/2003 – present Contract Consultant
CIGNA Systems,
Project Lead, Information Protection Network/Application Segmentation
Program (2006)
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Led
the process development for the initiation phase (Survey Track) to capture information on how users
throughout the enterprise traverse application infrastructure, identified data classifications
o
Wrote
process guides identifying inputs, outputs, and deliverables for various stages
within the track.
o
Created
project schedule including work break down structure, estimations, and
prerequisites for survey phase of application segmentation project
o
Identified
and visually depicted process interdependencies between project phases and
cross-divisional teams
o
Coordinated
signoff from application, network, and information security teams.
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Monitored
and tracked other work phases for interdependencies and pre-requisites timing
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Reported
status of milestones, issues, potential risks to program PMs and PMO
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Validated
testing requirements, authored test plans and test scripts.
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Developed
project phase metrics reporting dashboard and delivered weekly status updates
to project manager
MassMutual Life,
Senior Business Analyst, Document
Content Management Project (2005 - 2006)
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Identified
current state business process, performed gap analysis for automated document
content, and mapped proposed business processes in requirement specifications
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Coordinated
with data analysts and PMO to validate all data and regulatory requirements
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Participated
in unit testing, coordinating with out-of-country developer
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Created
XML and XSD files for xPression document management system
Business Process Analyst, Sarbanes
Oxley Compliance Project (2004 - 2005)
§
Identified
and documented current state processes and performed gap analysis for all IT
application processes for division’s financial applications for regulatory
requirements.
§
Coordinated
cross-divisional requirements between audit, application management,
application support, and infrastructure support teams
§
Facilitated
the implementation of solutions for internal management controls
10/1996 – 9/2003 enherent Corp. (PRT Group)
Solutions and Professional Services
Consultant
Methodologist (2002 – 2003)
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Coordinated
weekly content changes on corporate intranet for project management methodology;
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Authored
process guides, standardized project templates, end-user procedures
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Converted
methodology print materials (copy and graphics) for online and CD
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Developed
series of online project management tutorials at client site
§
Research
and presented overview of Rational Unified Process to methodology team
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Developed
statements of work and client project proposals
Off shore Project Manager (2001
– 2002)
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Set
up project communication plan for offshore developer team
§
Monitored
and tracked project schedules, resources, budget, and issues
§
Managed
the conversion of 5 applications on time and within budget
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Coordinated
user acceptance testing with test lead, technical lead, and client
§
Managed
change requests with out-of-state project sponsor
Internet Marketing Business Analyst
/ Project Manager (1998 – 2001)
§
Coordinated
with Marketing / Legal to manage requirements, scoping, estimates, development,
for multiple corporate websites (Hartford Life)
§
Converted
marketing print materials (copy and graphics) for online
§
Produced
UnixScript and html pages for expanding dynamic site for new products
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Monitored
and reported on web user behavior; market demographics, DALBAR assessments
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Implemented
Kana/Silknet problem management web application at client site:
Migration procedures, user interface
requirements, customized content, and front-end coding of VBScript, ASP, and
HTML (CIGNA Healthcare)
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Developed
Netscape programmer training curriculum (PRT Group)
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Coordinated
vendor partnership contracts and training (PRT Group)
Remote Desktop Support (1996 – 1998)
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Built
and deployed 300 WinNT desktops to Group Benefits division and executive
management (Hartford Life)
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Designed
business process and automation points for a technical support desk (Aetna
Retirement Services)
Methodology &
Business Process Analysis: Current state and gap analysis, streamline process development, author
process guides (inputs, outputs, descriptions, diagrams), CMM/CMI, PMI,
enherent BDM CIGNA CPS, Hartford SDLC Framework, IBM Rational Unified Process
(RUP), corporate process development, corporate process mapping, IDS Scheer ARIS, Microsoft PowerPoint,
Microsoft Visio
Content Management
& Web Design:
User Interface and Front-end information architecture design, xHTML, CSS, XML,
Ms Office Suite (Word, PowerPoint, Excel, and Visio), FatWire CMS (Open Market
/ FutureTense), xPression, content management site administration, content
management design
Project Management: Offshore and virtual team
management, project initiation, project scope management, proposal development,
project coordination, issue tracking, budget and resource tracking, web site
management, vendor coordination, 3rd party technology
implementations, business analysis, current state and gap assessment,
requirements gathering, technical and functional requirements specification
development,
B.S.
Business Management / Marketing, Candidate
International Webmasters Association
Certificate
of Web Technologies, 2004
International Webmasters
Association,
Women in Technology, International,